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Frequently asked questions
What is the warranty period?
TECHOUSE products have a two-year limited warranty. See the warranty page for coverage and the return process.
Where is support available?
Our team supports projects across North America. Contact sales@techouse.ca for product and technical enquiries.
How do I confirm compatibility?
Send the exact reader model, controller, firmware, credential technology and card format. The interface matrix is a starting point; the complete configuration must be verified.
How do I request pricing?
Add products to your enquiry list, enter quantities and submit a quote request. You can also send a general project enquiry without selecting products.